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Privacy Policy

Effective Date: 28 April 2026 · Operated by AlgoLayer Technologies Private Limited

Fencemaker ("Service", "we", "our") is a geofencing and boundary API platform operated by AlgoLayer Technologies Private Limited, a company incorporated under the Companies Act 2013, with its registered office in Bengaluru, Karnataka, India.

This Privacy Policy describes how we collect, use, store, and protect information when you use fencemaker.app, our REST APIs, dashboard, and related services. By accessing the Service you agree to this policy.

1. Information We Collect

1.1 Account Information

When you create an account (via Clerk authentication) we collect:

  • Name and email address
  • Organisation name (optional)
  • Password (hashed and managed by Clerk — we never store plaintext passwords)
  • Billing information (processed by our payment processor; we store only plan metadata, not card details, and we do not have access to card data)

1.2 API Usage Data

When you use Fencemaker's APIs we collect:

  • API keys used and request timestamps
  • Geofence polygons you define (coordinates, names, metadata)
  • Point-in-polygon (PiP) check inputs: latitude, longitude, and the polygon queried
  • Device or asset identifiers you submit for tracking
  • Webhook endpoint URLs you register
  • Enter/exit event logs (timestamp, device ID, fence ID, direction)
  • Batch import records

This data is necessary to deliver the core geofencing service and is stored on self-hosted infrastructure in Hetzner data centres (EU/DE).

1.3 Technical & Log Data

  • IP addresses and HTTP request metadata
  • Response codes, latency, and error information
  • Browser/client type for dashboard sessions

1.4 Communications

If you contact us by email or in-app form, we retain those communications to handle your request.

2. How We Use Your Information

  • To authenticate you and enforce API key access controls
  • To process PiP checks, webhook triggers, and return API responses
  • To enforce rate limits and quota based on your subscription tier
  • To send service notifications, billing receipts, and quota alerts
  • To debug, improve reliability, and prevent abuse
  • To comply with applicable law, including the Digital Personal Data Protection Act 2023 (DPDP Act)

We do not use your geofence or GPS data for advertising, profiling, or any purpose beyond delivering your requested API responses.

3. Legal Basis for Processing

We process personal data under the following lawful bases under the DPDP Act 2023 and applicable Indian law:

  • Contract: processing necessary to provide the API service you subscribed to
  • Legal obligation: compliance with Indian tax, accounting, and regulatory requirements
  • Legitimate interest: detecting abuse, preventing fraud, securing infrastructure
  • Consent: for optional communications such as product updates (you may withdraw at any time)

4. Data Storage & Infrastructure

All data is stored on self-hosted servers operated by Hetzner Online GmbH (Germany).

5. Data Retention

Data typeRetention period
Account dataDuration of account + 3 years after closure
API request logs90 days
Event logs (enter/exit)90 days (or until you delete them)
Geofence polygons & device recordsUntil you delete them or close your account
Billing records7 years (Indian accounting law)

6. Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share data only in the following circumstances:

  • Service providers: Clerk (authentication) and Dodo Payments (billing) — each bound by appropriate data processing agreements
  • Legal compliance: if required by a court order, government authority, or applicable Indian law
  • Business transfer: in the event of a merger or acquisition, you will be notified in advance

7. Your Rights

Under the DPDP Act 2023 and applicable law, you have the right to:

  • Access: request a copy of personal data we hold about you
  • Correction: request correction of inaccurate data
  • Erasure: request deletion of your data, subject to legal retention obligations
  • Withdrawal of consent: withdraw any consent-based processing
  • Grievance redressal: raise a complaint with our Grievance Officer

To exercise these rights, email: support@fencemaker.app. We will respond within 30 days.

8. Security

We implement industry-standard security measures including TLS encryption in transit, encrypted storage for sensitive fields, network-level access controls on our Hetzner infrastructure, API key scoping and rate limiting, and regular dependency and security audits.

No system is completely secure. If you discover a security vulnerability, please disclose it responsibly to security@fencemaker.app.

9. Limitation of Liability

To the maximum extent permitted by applicable Indian law, AlgoLayer Technologies Private Limited shall not be liable for any loss, damage, claim, or expense — direct, indirect, incidental, consequential, or punitive — arising from your use of or inability to use the Service, including but not limited to data loss, service interruptions, inaccurate geofencing results, missed webhook events, or security incidents beyond our reasonable control.

In no event shall our total aggregate liability to you under or in connection with this Privacy Policy or the processing of your data exceed the lower of: (a) the total fees paid by you to AlgoLayer in the three (3) months immediately preceding the event giving rise to the claim; or (b) INR 5,000 (Indian Rupees Five Thousand only).

10. Cookies & Tracking

The Fencemaker dashboard uses session cookies strictly necessary for authentication. We do not use advertising cookies, cross-site tracking, or analytics SDKs that share data with third parties. We do not use Google Analytics.

11. Children's Privacy

The Service is intended for businesses and developers aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware of such collection, we will delete that data promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email (to the address on your account) at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the revised policy.

13. Grievance Officer & Contact

In accordance with the DPDP Act 2023 and the Information Technology Act 2000:

AlgoLayer Technologies Private Limited
Bengaluru, Karnataka, India
Email: support@fencemaker.app
Response time: within 30 days of receipt of a complaint

© 2026 AlgoLayer Technologies Private Limited. All rights reserved. fencemaker.app